Terms & Conditions

All performance bookings, including the Free Performance Tier, are subject to a prior screening process. The Unplugg Voices team reserves the right to approve or decline submissions based on artistic direction, technical feasibility, and overall event curation.
Artists applying under the Free Tier will be contacted only if selected. Non-selection will not trigger a separate notification.
Paid bundles must be booked in advance and confirmed via email or the official booking platform. Each recording session includes up to 2 hours per artist, covering setup, soundcheck, performance, and breakdown.
Bookings are non-transferable without prior written approval from Unplugg Voices.

Free Tier: No video or audio files are provided.
Tier 1: One static camera captures the full performance. No handheld shots.
Tier 2: Two static camera angles cover the full performance from multiple perspectives.
Tier 3: Three-camera coverage — two static and one dynamic handheld or roaming shot covering approximately 30–50% of the session.
Photography: Each paid session includes between 6 to 20 professionally edited photos, taken from multiple angles during the performance. Specific shot counts are not guaranteed and depend on the lighting, venue layout, and artist movement.
Audio: High-quality live audio is recorded and synced with the final video(s). No re-recording will be offered unless technical issues on our end result in significant loss of quality or coverage.

Included Editing: Basic editing includes audio sync, light trimming, and standard colour correction.
We do not provide advanced post-production, visual effects, or performance retakes unless otherwise agreed in writing.
Standing mic setups are filmed in two curated indoor locations chosen by the production team for their lighting and aesthetic value. Artists cannot request changes to these locations.
Final delivery will be made within 3–5 weeks from the date of recording, subject to schedule and workload.

Artists booking a paid bundle must submit a track, demo, or reference file at least 72 hours (3 full days) before their scheduled recording session.
Failure to provide the requested audio materials on time will result in the automatic cancellation of the session without refund or rescheduling.

30+ Days Prior: 100% refund available.
7–29 Days Prior: 50% refund.
Less Than 7 Days: No refund available.
Cancellations must be submitted in writing via the original booking platform or official Unplugg Voices email.
Requests to reschedule are not guaranteed and are subject to availability. An additional administrative fee may apply.
If Unplugg Voices cancels a session for any reason, a full refund or alternative date will be offered.

Unplugg Voices retains the right to use selected images, videos, or audio recordings on its website, social platforms, reels, and marketing campaigns.
Artists will be credited appropriately, and tagged where relevant on social media.
Artists retain the right to use final, delivered content for personal portfolios, websites, social media, or press kits (EPKs). However, resale or licensing to third parties (e.g. brands, agencies, sync libraries) is not permitted without written permission from Unplugg Voices.
Raw footage, unedited photos, or multitrack audio stems are not included in any tier unless agreed upon in a custom package.

All original video and photo content remains the intellectual property of Unplugg Voices.
Artists maintain full rights to their musical composition and performance but do not acquire ownership of the recording media or final video edits.

By performing on-site, all artists grant Unplugg Voices permission to film and distribute their likeness in accordance with the terms above.
All locations used are fully permitted by Unplugg Voices. Artists may not film or bring guests outside of approved shooting zones without advance notice.

Artists are responsible for arriving on time and with all necessary instruments or backing tracks. Delays may result in reduced filming time.
Unplugg Voices is not liable for any personal or technical malfunctions (e.g., strings breaking, voice fatigue, playback failure) not caused by our own equipment or operators.
Damage to studio equipment, lighting, or props caused by the artist or their guests will result in a repair or replacement fee.

Any discussions regarding unreleased material, project details, or private requests will be kept confidential unless public release is pre-authorized by the artist.
We do not sell or share artist data with third parties.

By booking any session with Unplugg Voices, you agree to the full set of terms outlined here.
These terms may be updated periodically. Artists will be notified via email when updates significantly affect usage rights, cancellation policies, or package offerings.