Terms & Conditions

General Terms & Conditions

Booking & Eligibility

All performance bookings, including the Free Performance Tier, are subject to a prior screening process. The Unplugg Voices team reserves the right to approve or decline submissions based on artistic direction, technical feasibility, and overall event curation.
Artists applying under the Free Tier will be contacted only if selected. Non-selection will not trigger a separate notification.
Paid bundles must be booked in advance and confirmed via email or the official booking platform. Each recording session includes up to 2 hours per artist, covering setup, soundcheck, performance, and breakdown.
Bookings are non-transferable without prior written approval from Unplugg Voices.

Filming & Photography Packages

Free Tier: No video or audio files are provided.
Tier 1: One static camera captures the full performance. No handheld shots.
Tier 2: Two static camera angles cover the full performance from multiple perspectives.
Tier 3: Three-camera coverage — two static and one dynamic handheld or roaming shot covering approximately 30–50% of the session.
Photography: Each paid session includes between 6 to 20 professionally edited photos, taken from multiple angles during the performance. Specific shot counts are not guaranteed and depend on the lighting, venue layout, and artist movement.
Audio: High-quality live audio is recorded and synced with the final video(s). No re-recording will be offered unless technical issues on our end result in significant loss of quality or coverage.

Editing & Delivery

Included Editing: Basic editing includes audio sync, light trimming, and standard colour correction.
We do not provide advanced post-production, visual effects, or performance retakes unless otherwise agreed in writing.
Standing mic setups are filmed in two curated indoor locations chosen by the production team for their lighting and aesthetic value. Artists cannot request changes to these locations.
Final delivery will be made within 3–5 weeks from the date of recording, subject to schedule and workload.

Audio Submission Requirements

Artists booking a paid bundle must submit a track, demo, or reference file at least 72 hours (3 full days) before their scheduled recording session.
Failure to provide the requested audio materials on time will result in the automatic cancellation of the session without refund or rescheduling.

Cancellations, Rescheduling & Refund Policy

45+ Days Prior: 100% refund available.
7–45 Days Prior: 50% refund.
Less Than 7 Days: No refund available.
Cancellations must be submitted in writing via the original booking platform or official Unplugg Voices email.
Requests to reschedule are not guaranteed and are subject to availability. An additional administrative fee may apply.
If Unplugg Voices cancels a session for any reason, a full refund or alternative date will be offered.

Usage Rights & Licensing

Unplugg Voices retains the right to use selected images, videos, or audio recordings on its website, social platforms, reels, and marketing campaigns.
Artists will be credited appropriately, and tagged where relevant on social media.
Artists retain the right to use final, delivered content for personal portfolios, websites, social media, or press kits (EPKs). However, resale or licensing to third parties (e.g. brands, agencies, sync libraries) is not permitted without written permission from Unplugg Voices.
Raw footage, unedited photos, or multitrack audio stems are not included in any tier unless agreed upon in a custom package.

Intellectual Property

All original video and photo content remains the intellectual property of Unplugg Voices.
Artists maintain full rights to their musical composition and performance but do not acquire ownership of the recording media or final video edits.

Model & Location Releases

By performing on-site, all artists grant Unplugg Voices permission to film and distribute their likeness in accordance with the terms above.
All locations used are fully permitted by Unplugg Voices. Artists may not film or bring guests outside of approved shooting zones without advance notice.

Liability & Artist Responsibility

Artists are responsible for arriving on time and with all necessary instruments or backing tracks. Delays may result in reduced filming time.
Unplugg Voices is not liable for any personal or technical malfunctions (e.g., strings breaking, voice fatigue, playback failure) not caused by our own equipment or operators.
Damage to studio equipment, lighting, or props caused by the artist or their guests will result in a repair or replacement fee.

Confidentiality

Any discussions regarding unreleased material, project details, or private requests will be kept confidential unless public release is pre-authorized by the artist.
We do not sell or share artist data with third parties.

Final Notes

By booking any session with Unplugg Voices, you agree to the full set of terms outlined here.
These terms may be updated periodically. Artists will be notified via email when updates significantly affect usage rights, cancellation policies, or package offerings.

Competition Terms & Conditions

These Terms & Conditions (“Terms”) govern participation in the Unplugg Voices Competition (“Competition”) organised by Unplugg Voices (“Organiser”). By registering and/or performing, each participant (“Performer”) agrees to comply with the Terms below.

Eligibility

The Competition is open to solo performers, duos, or groups aged 16 or over. Performers under 18 must have written consent from a parent or legal guardian.
The Organiser reserves the right to refuse entry to any act deemed unsuitable for the event’s audience or values.

Registration & Fees

Performers must complete the official registration process and pay the entry fee by the deadline communicated.
All entry fees are non-refundable, including in cases of withdrawal, cancellation, no-show, or disqualification.
Places are limited and allocated on a first-paid, first-confirmed basis.

Performance Rules

Each act must adhere to the allocated time slot. Overrunning may result in sound cut-off or disqualification.
Performances must consist of original work or properly licensed / royalty-cleared material.
Prohibited content: hate speech, illegal content, or discriminatory remarks (explicit or implicit).
Any form of disrespectful, threatening, or disruptive behaviour toward staff, other performers, judges, or the audience may result in immediate removal and disqualification.
The Organiser reserves the right to remove any act whose content or behaviour breaches these Terms.

Voting & Winner Selection

Winners are decided primarily through a public voting system.
Each audience member may cast up to two votes per event.
The performer with the highest number of votes at the end of the night will be declared the winner.
In the event of a tie, the Organiser may hold a final voting round or appoint a panel decision (at its sole discretion).
Top-ranking performers from qualifying events will earn a place in the December Grand Finale, where larger prizes and broader exposure opportunities will be offered.

Prizes & Payments

Winners will receive the prizes announced for their specific event.
Cash prizes or payments will be issued within 5 working days after the event’s conclusion, provided the winner has supplied accurate payment details.
Prizes are non-transferable and non-exchangeable unless agreed in writing by the Organiser.

Media Rights

By participating, Performers grant the Organiser a non-exclusive, royalty-free licence to photograph, film, record, and use their name, image, voice, and performance for promotional, marketing, and archival purposes (including social media, websites, and advertising).
Performers will receive basic event footage and/or photography within 2–4 weeks after the event. Delivery is limited to standard-quality edits at the Organiser’s discretion.
Performers may use the provided media for self-promotion but may not resell or sublicense it without written consent.

Event Changes & Cancellations

The Organiser reserves the right to change event dates, venues, or schedules for operational reasons. In such cases, registered performers will be informed promptly.
If an event is cancelled entirely by the Organiser, entry fees will be refunded. No further compensation will be provided.

Liability

Performers are responsible for their own instruments, equipment, and personal belongings. The Organiser accepts no liability for loss, theft, or damage.
Performers must ensure that their participation does not breach any third-party rights (e.g., copyright, trademarks, or licensing agreements). Any claims resulting from infringement will be the responsibility of the Performer.

Disqualification

The Organiser may disqualify a Performer if they:

Fail to comply with these Terms or instructions given by staff.
Engage in unprofessional, offensive, or unsafe conduct.
Provide false or misleading registration information.

All disqualification decisions are final and not subject to appeal.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.